Appointments can be made during surgery hours either in person or by telephone. Appointments can also be made at any time via the link at the top of this page (please ask for details).
When making your appointment the receptionist will ask you the nature of the problem in order that an appointment can be made with the most appropriate clinician.
If your problem is urgent pleast let the receptionist know and they will do their best to fit you in however urgent appopintments may not be with your usual doctor.
Please plan ahead for routine appointments and remember that each appointment is only for one person.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
We offer extended hours telephone appointments on Wednesday evening between 18.30 - 21.00
If possible please try to telephone reception between 08:30 and 10:00 if you require a home visit.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
As a training practice we often have doctors working with us who have extensive experience in hospital medicine. They join us for six months to gain an insight into general practice.
The practice is also involved with the Hull York Medical School and helps to train the students who will become the next generation of doctors. We hope you will co-operate with us and help the students to learn about general practice.
You will always be informed of their presence in advance of course and if you do not want them to be present at a consultation your wishes will be respected. This will not affect your treatment in any way.