DR RACHAEL TONER
MD MBBS MRCGP
DR RORY ELLIS HOLLINS
MB ChB (Edinburgh) 1996 MRCGP
DR DAWN PENFOLD
MA MBBS MRCGP (London) 2006
DR CLARE MCLURE
MB BChir (Cantab) 1990 MRCP MRCGP DFSRH
DR FIONA LLOYD
MBChB 1997 MRCGP
DR RUTH CLARKE
MBChB (Leicester) 2008 MRCGP BSc
DR LOUISE MACPHERSON
MBBS MRCGP DFSRH DRCOG
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
The pharmacy team is involved in all aspects of Medicines Management. This involves supporting safe and effective prescribing in the practice. They can perform medication reviews, answer medicine and prescription queries from staff and patients, respond to changes made to medicines in hospital and monitor patients on high risk medicines.
A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.